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billing info not accepted

C
I have tried to update my credit card information and it says it is not accepted and gives me a toll free number to call.  I call the number and all I get are prompts and canned messages.  I cannot get through to a real person to solve this problem.

Best answer by Jessica H.

Please contact support for help with updating your billing information.

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    4 replies

    B
    • ben-foster
    • New Participant
    • 1 reply
    • May 2, 2014
    Hi Cheryl - you can update your billing info by logging in to your account and clicking the "Billing" tab. What did you encounter when you tried to do this?
    C
    • cheryl1
    • Author
    • New Participant
    • 1 reply
    • May 2, 2014
    I did that, entered all of my new information and it was not accepted.
    T

    same as me


    J
    Community Manager
    Forum|alt.badge.img
    • Jessica H.
    • Community Manager
    • 408 replies
    • Answer
    • November 11, 2020

    Please contact support for help with updating your billing information.

    Reply


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