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Question

Error logging a call in Salesforce

  • February 18, 2022
  • 5 replies
  • 488 views

  • New Participant
  • 2 replies

screenshot-2022-02-18-155354.png

5 replies

  • Participating Frequently
  • 6 replies
  • March 14, 2023

@Michelle Moss Did you find a solution to this? We are facing the same problem.


Mary-Community_Moderator
Community Manager
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Hi @Maddie McPhillips, have you tried logging in and out?


  • Participating Frequently
  • 6 replies
  • March 14, 2023

@Mary-Community_Moderator I had the user try this, and the call logs began successfully working again (sporadically, with some errors), but then the error returned about an hour later. Any other suggestions?


  • Participating Frequently
  • 6 replies
  • March 15, 2023

@Mary-Community_Moderator thank you, we are already on version 6.24 so I will reach out to integrations support.


  • Participating Frequently
  • 6 replies
  • March 21, 2023

@Michelle Moss Did you find a solution to this? We are facing the same problem.


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