Skip to main content
The First Step
Mar 24, 2020 6:16 PM UTC
Question

CAN'T SCHEDULE MEETING THROUGH RINGCENTRAL APP (using Mac)

When I try to schedule a meeting through the ringcentral app (I am using a Mac and chrome browser).  I click the "google" option for calender and I get this message, "Couldn't sign you in.  This browser or app may not be secure. Learn more
Try using a different browser. If youre already using a supported browser, you can refresh your screen and try again to sign in."

4 replies

Mary-Community_Moderator
Community Manager
Community Manager
Mar 24, 2020 8:56 PM UTC
Hi Shane!

Please try to uninstall/reinstall your app.
New Participant
Apr 8, 2020 4:12 PM UTC
I am having the same issue, not signing in.  The other apps work, just not the all in one ringcentral app
New Participant
Apr 27, 2020 6:22 PM UTC
Same issue. Only workaround is to login to the web app. Doesn't work on desktop on windows.
New Participant
Jun 16, 2021 4:53 PM UTC

The RingCentral App for Mac Meeting Scheduling does not work with Outlook (office 365 for mac).

  1. Schedule a Meeting, See Outlook Event Pop Up, Click Save and Close - Meeting is not Scheduled. Or...
  2. Schedule a Meeting, See Outlook Event Pop Up, Click Invite Others, review Email, click Send - no email is sent and no meeting is scheduled. See the video here for demonstration of this one: https://vimeo.com/558603368/989f060d4b

Workaround for me was to use the Ringcentral Outlook Add-In.