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The First Step
March 24, 2020
Question

CAN'T SCHEDULE MEETING THROUGH RINGCENTRAL APP (using Mac)

  • March 24, 2020
  • 4 replies
  • 459 views
When I try to schedule a meeting through the ringcentral app (I am using a Mac and chrome browser).  I click the "google" option for calender and I get this message, "Couldn't sign you in.  This browser or app may not be secure. Learn more
Try using a different browser. If youre already using a supported browser, you can refresh your screen and try again to sign in."

4 replies

Mary-Community_Moderator
Community Manager
Community Manager
March 24, 2020
Hi Shane!

Please try to uninstall/reinstall your app.
New Participant
April 8, 2020
I am having the same issue, not signing in.  The other apps work, just not the all in one ringcentral app
New Participant
April 27, 2020
Same issue. Only workaround is to login to the web app. Doesn't work on desktop on windows.
New Participant
June 16, 2021

The RingCentral App for Mac Meeting Scheduling does not work with Outlook (office 365 for mac).

  1. Schedule a Meeting, See Outlook Event Pop Up, Click Save and Close - Meeting is not Scheduled. Or...
  2. Schedule a Meeting, See Outlook Event Pop Up, Click Invite Others, review Email, click Send - no email is sent and no meeting is scheduled. See the video here for demonstration of this one: https://vimeo.com/558603368/989f060d4b

Workaround for me was to use the Ringcentral Outlook Add-In.