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The First Step
Dec 12, 2019 10:36 PM UTC
Question

How can I get my video to use 4:3 aspect ratio for HD video?

Is there any way to get My Video to use an aspect ratio of 4:3 when using HD?


Here's a video showing the issue:

https://youtu.be/n5kkvlHQnKQ


I did some web searches and this camera is popular for streamers, so the answers I saw were frequently about how to do this with OBS. It appears that it's just a software setting and has nothing to do with hardware.


macOS 10.15.1 (19B88)

RingCentral Meetings version: 19.4.151912.1206

Webcam: Logitch HD Pro Webcam C920

1 reply

Community Manager
Jul 30, 2020 4:34 AM UTC
Hi Dave, 

I would create a case with Support and report this issue. Thanks!