How to drop a 3rd Party from a Conference Call

3 replies
491 views

We do quite a bit of conference calls where we call a 3rd party while on the phone with a customer. When we are done, it seems we do not have the ability to hang up on the 3rd / last party dialed.

Is there something we could be missing?

We are using softphones as opposed to desk phone, in the event that changes any options.

Thanks in advance!

Mary-Community_Moderator

Community Manager

Hi @Jonathan O'Neill , this is currently normal behavior. For suggestions and feature requests in our Ideas Portal at https://ideas.ringcentral.com/.

J

Jonathan62638246031

Author

The First Step

Hello @Mary-Community_Moderator , thank you for confirming. I will add a suggestion if one does not exist yet.

L

lev-1

New Participant

I also need to have a function to drop a call off of a conference call. I am stuck listening to surveys because my client and I cannot hang up the line. I have to end the call and call them back if I can't drop a caller of the conference call.

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