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The First Step
Nov 2, 2021 7:24 PM UTC
Question

Integrating Google Calendar with Rooms

I'm a G-suite user (email,calendar etc are all in Google) trying to integrate my Google calendar with the controller in RingCentral rooms. It previously worked for over a year on a user's individual google account, but they're gone. I'm using KB8837, and I've followed all the steps.

I'm the admin

I created the resource in Gsuite as a videoconference

I added the calendar resource to my individual account.

I've added it to the meetings/rooms in RingCentral

However, when I sign into the controller, it says there are no meetings scheduled. Can anyone help?

3 replies

BeckyH
Community Manager
Community Manager
Nov 2, 2021 8:59 PM UTC

@Brandon Wright It looks like you're using RCV now.
Which may be the issue?
Maybe try this KB and if you're still running into challenging, circle back to this thread.
We'll be glad to dig in a bit further or get you some support through another channel.

The First Step
Nov 3, 2021 4:56 PM UTC

I have opened a case. It's been ongoing. They can't seem to figure it out, either.

I was able to get an evetn from my PERSONAL calendar to appear on the controller, but it really should be the calendar resource that I've created that appears on the controller. Thanks

The First Step
Nov 3, 2021 5:58 PM UTC

13865057