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The First Step
Aug 28, 2020 2:22 PM UTC
Question

Remember custom participant name for a user logged in RC Meetings over SSO

Hi ,

After logging into RC Meeting Desktop app over SSO, it always pulls the name according to my AD Account which is expected.

When I create a meeting room, I am able to rename myself as a participant. However, this change will not persist for all subsequent meetings, so every time I have to do it again. And I have a lot of meetings all the time.

Is it possible to save this change for future use?

    2 replies

    Mary-Community_Moderator
    Community Manager
    Community Manager
    Aug 28, 2020 3:08 PM UTC

    Hi Alan, that is an expected behavior. Manually changing your name in a meeting will not persist for subsequent meetings.

    The First Step
    Aug 28, 2020 4:00 PM UTC

    Hi Mary,

    Is it possible to create a feature request for this?