I blocked a guest, and our entire thread was deleted. I need to get it back. How do I do that?
© 1999-2024 RingCentral, Inc. All rights reserved.
Privacy Notice
Question
Retrieve Messages
i have only 2 ideas:
1. Follow this article to export the chat for your own user extÂ
https://support.ringcentral.com/article-v2/Exporting-message-data-in-the-RingCentral-app.html?brand=RingCentral&product=RingEX&language=en_US
2. unblock the guest. add them again or message them again to check if the conversation history is preserved ??
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.