Scheduled Meeting does not appear on Video Meetings page

Hello @stephan, just to clarify, are you referring to RingCentral Video or RingCentral Meetings?

Our entire organization is having the same issue! We user using RingCentral Video built into the MVP desktop app. It has worked in the past, but now the Video page has this big "Pro Tip: Connect Your Calendar" message and no one can see any of their upcoming meetings. Tried in both the desktop and web app. I did a few tests: created a couple using the '+' and selecting "Schedule a Video Meeting". I also tried using the Schedule button in the Video section of the desktop app. This is happening in both the desktop and web app. My App version is 23.3.12.7824 Windows (x64). I checked for updates, and there are none yet. I have searched Support and not found anything other than examples of what SHOULD be happening. Any ideas how we can get to the Upcoming meetings? I have several very upset people here and the only way we can get to the meeting is using the link we sent to attendees. Works, but not ideal.

Wow. Can't believe how long this has remained an issue. Commenting here in hopes of it getting some attention. If I've missed the solution, please do let me know though!

Hello Ring Central,

I have a scheduled an online video meeting for Saturday, March 14th at 11:30am. It has generated a meeting Id and a password. I have forwarded this meeting to my associates. Upon coming back to the RC portal and looking at the upcoming meetings….there is nothing showing!. This looks like a major bug in your system. 

The best i could do was connect RC to my google calendar and schedule a meeting at that time with no option to enter the meeting Id and password!

(In my Zoom login account, i am able to schedule upcoming meetings and see them all lined up along with their individual meeting id’s and password. This is the way it is supposed to work.

Hi ​@Sri_Ray, have you already tried some basic troubleshooting steps like logging out and back in, or uninstalling and reinstalling the app?

If you’ve done those and the issue is still happening, please submit a support ticket here so our team can investigate further: https://support.ringcentral.com/new-case.html.