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New Participant
August 24, 2020
Question

Share screen with video AND AUDIO during a RingCentral Video Conference

  • August 24, 2020
  • 7 replies
  • 1929 views

Zoom has a checkbox on the share screen window to share computer sound. This way when you share a video during a conference, the participants see the video AND HEAR THE AUDIO. RingCentral Video does not have this option. Please include this as part of the video conferencing platform.

    7 replies

    New Participant
    April 27, 2021

    100%, this is needed. Webex has this functionality. We have been sorely disappointed in the lack of features in RC Video thus far and have no confidence in the Zoom-based product from a security standpoint. We have to switch between RC and Webex if we are doing any kind of video sharing for training or other presentation purposes.

    New Participant
    September 20, 2021

    I am on with Ring Central tech support right now about my concern, which is the same as identified here. This functionality needs to be included in Ring Central Video before I lose access to Ring Central Meetings.

    The First Step
    September 20, 2021

    We have already been "upgraded to RingCentral Video for free" and have consequently lost access to audio sharing. Is there any indication this feature is coming to RingCentral Video? If not, has anyone evaluated Zoom Phone versus RingCentral?

    Mary-Community_Moderator
    Community Manager
    Community Manager
    September 20, 2021

    Hi everyone, The Product Team announced that it will be available by Q1 2022.

    The First Step
    September 20, 2021

    That's great news. Thanks, Mary!

    New Participant
    September 20, 2021

    We should not be forced to migrate from Ring Central Meetings to Ring Central Video until this bug is fixed.

    The First Step
    March 24, 2022

    I still don't see this feature on the RC desktop app. Any news?