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New Participant
Sep 28, 2018 9:56 PM UTC
Question

Unable to cancel Ring Central meeting in Outlook schdule with trial account

As the title states, I am unable to delete a Ring Central meeting scheuduled with my org's trial account and I'n getting a 3003 error.  I have a permanent account now and can create and delete Ring Central meetings created with that one, but I'm unable to modify or cancel a recurring meeting made with the old account. It simply cannot be removed from Outlook. Please help.

2 replies

The First Step
Sep 28, 2018 10:00 PM UTC
Hey Adam, I would suggest opening a case so we can look into what's going on!


Employee
Apr 6, 2021 4:00 PM UTC

Recently ran across this 3003 error issue and disabling the RingCentral Outlook plugin temporarily enabled us to delete/cancel the meeting.