unable to join meeting "The meeting is scheduled for" wrong date and time thank scheduled.

4 replies
1737 views

several users in our organization have experienced an intermittent inability to join scheduled RingCentral meetings. They are presented with a message that says "The meeting is scheduled for (date/time)" and cannot proceed any further (screen shot attached). The date and time in the error message is random and does not match up with the date and time of the meeting the attendee is trying to join.

meetings

S

saadet.swift

The First Step

Hey James, I haven't seen this error message before :/ Please do contact Tech Support so that they can gather the appropriate info and investigate. Let us know what they say!

T

thorben-grosser

New Participant

Hello James,

Did you ever solve this? I am getting the same error in my instance BUT the time and date are not random, instead RingCentral takes the time and date when the meeting was scheduled.

Hope that helps,
Thorben

K

ken-wolff

New Participant

any resolution to this issue? We are just about to give up on RC meetings

T

thorben-grosser

New Participant

Yeah, so what worked for us is: use the Zoom Meetings plugin for Google Calendar.