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The First Step
Mar 23, 2020 5:14 PM UTC
Question

When I schedule a meeting and dial in my host and participant ID does not work. I have been on hold for 1 hour with Ringcentral.


My host and participant ID does not work when I schedule a meeting and dial in. Any thoughts on how to fix this?


2 replies

Mary-Community_Moderator
Community Manager
Community Manager
Mar 23, 2020 5:37 PM UTC
Hello Patricia!

May I know what happens after dialing?
The First Step
Mar 23, 2020 5:39 PM UTC
When I dial in and entered the host ID, I was informed that my ID was invalid and the participants were not able to connect to the meeting. Thanks.