Why can't I find the video service in my settings?

My upcoming meetings won't show up and I followed the instructions on the Help/Support site and went through the steps and couldn't find the Video Service. I just have a "video settings" feature but nothing about service. What am I doing wrong?

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Hey, Erica - what would you expect to see in video service that you're not seeing in video settings?
If we know what info you're seeking, we can narrow it down!

Thanks!

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