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Question

Caller ID on Transfers

  • January 21, 2021
  • 3 replies
  • 877 views
L

How can we maintain the caller ID info from an external call coming into a specific RC extension when that person transfers to a customer services distribution list which rings many extensions?

    3 replies

    A
    • Ali2020739021
    • New Participant
    • January 22, 2021

    I was just talking with support for this exact reason and was told that is just how ring central works right now. So let me know if you hear something different.

    L
    • Lou310218026
    • Author
    • New Participant
    • January 22, 2021

    Thanks for your input. I certainly will share if I learn something different.

    Mary-Community_Moderator
    Community Manager
    Forum|alt.badge.img+1

    Hi, there's an existing feature request for this, click here to vote for this idea.

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