How can we maintain the caller ID info from an external call coming into a specific RC extension when that person transfers to a customer services distribution list which rings many extensions?
I was just talking with support for this exact reason and was told that is just how ring central works right now. So let me know if you hear something different.
Thanks for your input. I certainly will share if I learn something different.
Hi, there's an existing feature request for this, click here to vote for this idea.
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