Hello,
Fairly simple request. We would like our callers to hear a ring or two before the call is connected to the auto-attendant. Is this possible?
Thank you!
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Hi @Peter Fay, This is currently not an option but you may submit a feature request at https://ideas.ringcentral.com/.
A tad crude, but you can always record the ring tones to add to the front of your IVR greeting. (or insert them with your favorite audio software)
I was thinking about this for ours, as when you get the initial IVR audio - sometimes you get the whole start, other times it gets truncated. '...ve reached the Center, press...'
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