cant add an admin- add button greyed out

Forum|Forum|4 years ago
April 27, 2022
1 reply
385 views

When trying to add an admin to my account the add button is greyed out. i can only select cancel. just setup ringcentral for faxing with this plan. RingCentral Fax1500 I can add guests by invite but not an admin

app administration

Best answer by Mary-Community_Moderator

Hi Alberto, you may only add an admin by creating a user extension through the Admin Portal. Please see the article below to know the difference between guests and members. https://community.ringcentral.com/articles/107278/everything-we-need-to-know-about-guest-users-in-th.html

Mary-Community_ModeratorAnswer

Community Manager

Hi Alberto, you may only add an admin by creating a user extension through the Admin Portal. Please see the article below to know the difference between guests and members. https://community.ringcentral.com/articles/107278/everything-we-need-to-know-about-guest-users-in-th.html

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