When users change their status from Available to Busy or Do Not Disturb quite often there is a delay until other users can see the status change. This obviously is confusing for the other users.
Is there a way to fix this?
Page 1 / 1
Hey Steve, we're still investigating an issue we are having with Presence. I think that may be what's going on here. Have you opened a case yet to verify?
No. How do I open a case? I'm using Telus Business Connect so I'm not sure whether you support that or not.
I'm not sure what is Presence.
I'm not sure what is Presence.
Reply
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.