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How do you cancel a RC account?

  • December 9, 2024
  • 9 replies
  • 620 views

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Anyone know how to easily cancel a RingCentral account?  I’ve grown tired of their terrible support. 

 

Best answer by Mary-Community_Moderator

@Hoosier85, sorry to hear about your experience. Please send us a direct message with your account and contact details, and we'll assist you in connecting with our Cancellation Team to make the process as seamless as possible.

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9 replies

Mary-Community_Moderator
Community Manager
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@Hoosier85, sorry to hear about your experience. Please send us a direct message with your account and contact details, and we'll assist you in connecting with our Cancellation Team to make the process as seamless as possible.


  • New Participant
  • 1 reply
  • January 22, 2025

Hi I want to cancel my account - how do i do this?


Mary-Community_Moderator
Community Manager
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NicSin wrote:

Hi I want to cancel my account - how do i do this?

I’d be happy to assist you! Please email your contact details and your preferred time for a call to community.support@ringcentral.com.

Looking forward to helping you!


  • New Participant
  • 1 reply
  • March 3, 2025

I need to cancel the RC account. Can someone help me?


Mary-Community_Moderator
Community Manager
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Jorge Guedez wrote:

I need to cancel the RC account. Can someone help me?

Hello ​@Jorge Guedez, send me a DM and I’ll help you get connected. Thanks!


  • New Participant
  • 1 reply
  • May 9, 2025

Each time I try to cancel my account on Ring central, I call to talk to a live agent and they put me on a very long hold, ie over 40 minutes. Can you make an easier way to cancel your account. This is my notice to you that I am cancelling my account. Please do not charge my credit card. 


Crystal_
Community Manager
  • Community Manager
  • 110 replies
  • May 12, 2025
Taras 123 wrote:

Each time I try to cancel my account on Ring central, I call to talk to a live agent and they put me on a very long hold, ie over 40 minutes. Can you make an easier way to cancel your account. This is my notice to you that I am cancelling my account. Please do not charge my credit card. 

We apologize for your account cancellation difficulties. Please DM me your RingCentral account number or associated email. We'll forward your request to our Customer Success team for direct assistance. Thank you for your patience.


  • New Participant
  • 1 reply
  • August 5, 2025

I wanna cancel my subscription. I wasn’t using it for the last 3 months. I need to cancel it right now.


Crystal_
Community Manager
  • Community Manager
  • 110 replies
  • August 5, 2025
Musty wrote:

I wanna cancel my subscription. I wasn’t using it for the last 3 months. I need to cancel it right now.

Hi ​@Musty,

Thank you for reaching out. I’ve responded to your direct message—please check your inbox so we can continue assisting you there.


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