Question

How long to get a response on a new case?

9 days ago
March 24, 2025
2 replies
17 views

WDB
New Participant
1 reply

I opened a case on 3/20 and there is no indication it has been seen. The case has a New status and there are no replies from RC support.

Will a mod please help me? I can msg my case number or whatever else you need.

Thank you.

BeckyH
Community Manager
730 replies
9 days ago
March 24, 2025

WDB wrote:

I opened a case on 3/20 and there is no indication it has been seen. The case has a New status and there are no replies from RC support.

Will a mod please help me? I can msg my case number or whatever else you need.

Thank you.

Please send that over via DM.

WDB
Author
New Participant
1 reply
9 days ago
March 24, 2025

BeckyH wrote:

WDB wrote:

Please send that over via DM.

Done. Thank you.

Reply

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