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New Participant
January 14, 2021
Question

How to cancel order for desk phone

  • January 14, 2021
  • 2 replies
  • 456 views

How do I cancel an order for a desk phone? Cannot get anyone to answer the customer service "emergency" support line. Cannot reach our sales rep.

    2 replies

    Mary-Community_Moderator
    Community Manager
    Community Manager
    January 14, 2021

    Hello Tina,

    We will reach out to your Account Manager regarding this and will give you an update.


    New Participant
    January 17, 2021

    I have encountered the same issue as Tina above. I ordered one phone, but I show two under my Device Orders. I need to cancel one of the phones prior to shipment.