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Question

How to cancel order for desk phone

  • January 14, 2021
  • 2 replies
  • 422 views

How do I cancel an order for a desk phone? Cannot get anyone to answer the customer service "emergency" support line. Cannot reach our sales rep.

2 replies

Mary-Community_Moderator
Community Manager
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Hello Tina,

We will reach out to your Account Manager regarding this and will give you an update.



  • New Participant
  • January 17, 2021

I have encountered the same issue as Tina above. I ordered one phone, but I show two under my Device Orders. I need to cancel one of the phones prior to shipment.