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New Participant
Jan 14, 2021 5:02 PM UTC
Question

How to cancel order for desk phone

How do I cancel an order for a desk phone? Cannot get anyone to answer the customer service "emergency" support line. Cannot reach our sales rep.

    2 replies

    Mary-Community_Moderator
    Community Manager
    Community Manager
    Jan 14, 2021 8:49 PM UTC

    Hello Tina,

    We will reach out to your Account Manager regarding this and will give you an update.


    New Participant
    Jan 17, 2021 6:34 PM UTC

    I have encountered the same issue as Tina above. I ordered one phone, but I show two under my Device Orders. I need to cancel one of the phones prior to shipment.