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We are already a user of the RC service, and want to expand the numbers we have through RC. However, we run into that one of our current provider can't release a local number which we acquired through them (they basically assigned that local number to us), so in order to move on we need to change all of our official paperwork...  

So we are eager to learn what are the policies at RC for each of the following separately: 
  1. Local, 
  2. Toll-free, 
  3. International 
  4. Vanity,  
  5. numbers we are porting in.
Thank you in advance for the information,
Ferenc Fazekas
Hi Ferenc! 

You can actually learn more about our Porting Policies by clicking on this link in your account:


On this KB are references to other specific questions regarding different types of phone numbers. You can also give our Porting Team a call at 888-898-4591 🙂

Very simple to port in any number

very hard to port out the number need a day or two to understand how to port out

Also no more porting telephone customer support since dec 2020

I am still digging, how to port out,

My new provider has attempted to port my numbers OUT of RC 6 times so far with all 6 being rejected. I have called personally with no resolve.

RingCentral: you promised me that the numbers I gave you would be mine to have back if I ever decided to leave. GIVE THEM BACK!!!

*Please*

I have also attempted to port my numberst OUT of RC and RC keeps rejecting the request.


I dont have any details. No one has reached out to help me with porting our numbers

I requested to port out our numbers a week ago. I was told it was rejected due to a "name mismatch" even though I am a super admin on the account. I believe I have corrected the issue, but I can't reach anyone to verify. I've sent several emails asking for an update on this without so much as an acknowledgement from RingCentral. I tried calling the porting area, but once I entered our number for verification, it bounced me back to the main menu. It's absolutely impossible to get any in touch with RingCentral support on this.

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