We just finished Ring Central Implementation. During working hours, the phones ring in Sales Queue however after hours it rings to all 4 production buildings. No one hears in the plants because only the phone rings which is in an unmanned office. I need the phone to ring through paging speakers after hours. How can I accomplish that?
A second question is how do I Park a Call and show it parked until answered?
Thanks
+1HI
+1How to Configure Park Locations (Visible Parking)
Create Park Location Groups:
Click + New Park Location. Name it "Park 1," "Park 2," etc.
Set Up "Presence" on Desk Phones:
Assign the Park Location groups to the available line keys on their desk phones.
Result: The button on the physical phone will now light up (usually red or blinking) when a call is parked there, and stay lit until someone picks it up.
To Retrieve: Any member of the group will see the light blinking on their own phone. They simply press that button to pick up the call.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
