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How do I designate an existing line to be a shared line? I follow the procedures set up in RC but it wants be to create an entirely new line with a new number? Ideally, I would like to take an existing MVP line that we already have and make a shared line. Is this possible and how do you do it?

Hi @Todd Cordell. You need help from your Account Manager to do this. I can provide your Account Manager's contact information. Please send us an email at community.support@ringcentral.com.


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