Question

RingCentral Live Queue WallBoard - Options

Forum|Forum|5 years ago
March 3, 2020
2 replies
942 views

Chris62411084004
New Participant
1 reply

Hi there -

We have access to Analytics / Live Reports /Wallboard (https://live.ringcentral.com/). This can be viewed on PC with no issues.

My question is this - is there anyway got this to display on a SmartTV? If so, how did you do it? I am looking for an all-in-one solution instead of casting from PC/iPad/iPhone, etc.

Let me know.

Thanks -

Chris

+1

Mary-Community_Moderator
Community Manager
2654 replies
Forum|Forum|5 years ago
March 4, 2020

Hello Chris!

If your SmartTV has an Internet Browser, it probably can be displayed.

Let us know if you have tried and if it worked.

Thanks!

J

john-law
New Participant
1 reply
Forum|Forum|5 years ago
July 14, 2020

I've gone down this rabbit hole with them. Nice-Incontact supports this but RingCentral's version doesn't support a wallboard view accessible without a login screen. So unless you are willing to enter an e-mail address and password a half dozen times a day with a tv remote you have to write something yourself using their APIs. Don't bother asking RingCentral to write something.for assistance.

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