Hi - I am in need of some advice - We have an MS Access application with a SQL backend - on an inbound call to Ringcentral Office we want an access form to pop-up with the caller ID which has been passed - we have a CRM we have developed in SQL which we will query to present the user with the clients history. Any ideas which would be the most efficient method? as a side note we will be utilising the API to pause and resume automated call recording for PCI compliance on open and close of an Access form.
Hoping you can help
Iain