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Question

Take additional calls while on hold

  • June 22, 2022
  • 1 reply
  • 284 views

How do I take additional calls from the queue while I have a caller on hold in that queue?

1 reply

Mary-Community_Moderator
Community Manager
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Hi! You can only take one call at a time in the Call Queue, which is why there should be other members who have to take other incoming calls.