Skip to main content
Question

Possible to blacklist a number globally?

  • June 28, 2022
  • 2 replies
  • 1150 views

I have blocked an individual for a few specific users. However, this person is now calling others. Is it possible within the admin console to blacklist a number at the site level? I've done some searches and have only found info on blocking someone at the user level. We have 300 or so licenses. Don't want to go down that path. Thanks.

2 replies

  • June 29, 2022

Hi @Andy Altenburger
I am moving this to the user community for better reach


Mary-Community_Moderator
Community Manager
Forum|alt.badge.img+1

Hi Andy, when you block a number from the main admin, it will be blocked on every user. Check the KB article below.

https://support.ringcentral.com/article/Block-Calls-and-Faxes-without-Caller-ID.html