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Home » Users
Green Cookie Button Will Not Go Away!
Tags: ringcentral app
Jun 8, 2023 at 7:22am   •   2 replies  •  0 likes
Paul Dobbs

It seems the latest update of the RC App now pushes a green circle about Cookie settings. It will not go away no matter what you select. It is covering / blocking the Help menu option too, and we cannot move it. How do we get rid of it for everyone? Forcing this to sit there was a very bad design idea.

on Jun 8, 2023 at 8:04am   •  0 likes

@Paul Dobbs, can you attach a screenshot here so we can check?

1 Answer
answered on Jun 8, 2023 at 10:34am  

Screen shot attached showing the green button, and the window it opens up to.

App version: 23.2.21.7380 Windows


rc-app-cookies-button-will-not-go-away-june-2023.png


 0
on Jun 8, 2023 at 2:18pm   •  0 likes

Thanks for sharing this. I will check it with the Product Team.



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