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Greg Vermilion avatar image
Greg Vermilion asked Welcome answered

DND not working as expected

Has anyone else noticed DND (Do Not Disturb) status is not working as it used to?

How it used to work: I would change my status right below my profile picture to Do not disturb, and all my calls would be delivered to my Voice Mail.

How it works now: DND does not seem to mean anything if chosen from the profile picture. Instead I have to go to Settings > Phone > Call rules and voicemail. If I want to avoid calls while in a video meeting, I also have to go to Settings > Video and disable Allow incoming calls when in a meeting.

I opened a case with Support, but was told this was part of an update.

phone
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1 Answer

Welcome avatar image
Welcome answered

DND from Profile picture has the same function as DND in Settings > Phone > Call rules and voicemail. And if you haven't seen the update, I implore you not to visit the admin portal! You don't want to know about it.

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