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Is there a way to have incoming text messages delivered to multiple ring central users? (US)

Tags: sms and text messaging

Feb 27, 2018 at 8:14am • 2 replies • 0 likes

scott-strachan

I have a small office of 4-5 Ring central users. We have our main business main number display on all outgoing calls. The issue I have is that at present all incoming text messages to that main number are only delieverd to one users account.

This is a problem for us because different users are on call at different times and incoming text messages are going unaddressed.

Is there a way to have incoming text messages delivered to multiple ring central users?

2 Answers

scott-strachan answered on Mar 6, 2018 at 10:04am

Thanks, not sure how to submit a feature request. Where do I find info on how to select SMS recipients? I cant find info or where it is designated.

tyler-d answered on Feb 27, 2018 at 10:35am

Hi Scott,

Currently you can only designate a single message recipient for inbound text messages (SMS, MMS). It is possible however, to add multiple email addresses to the receive the email notification by separating each using a semicolon ex: example1@example.com; example2@example.com

This would be an excellent idea for a feature request

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