populate "to" phoneNumber for incoming fax messages

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michel5476 asked Jan 31, '19 Phong Vu answered Jan 31, '19

populate "to" phoneNumber for incoming fax messages

For SMS and VoiceMail incoming message types, the "to" array's "phoneNumber" is populated with the proper phone number that the message was sent to. BUT, for incoming Fax messages the "to" phoneNumber is populated into the "subject" element and the "to""phoneNumber" element is not populated at all. Based on the API documentation, this is not correct. Can this be corrected in a future version of the API?

sms and text messaging fax

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Using the RingCentral Phone for Desktop, you can dial or receive test calls, send and receive test SMS or Fax messages in your sandbox environment.

Download RingCentral Phone for Desktop:

Tip: switch to the "sandbox mode" before logging in the app:

On MacOS: press "fn + command + f2" keys
On Windows: press "Ctrl + F2" keys

Answer 1 · 2019-01-31T15:19:27Z

Phong Vu answered Jan 31, '19

Hi Michel,

Thanks for the feedback! Absolutely right. I will check with the dev team to make sure these info will be available as they are documented.

+ Phong

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Attachments: Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

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