phone still ringing even after answer
Jun 25, 2018 at 12:23pm • 4 replies • 0 likes
rhys-gulwell
We have 5 people set up on a call queue, every time a call comes in and someone answers one of the other people in the call queue still experience a ringing tone. only way to stop it is to sign out of ring central and sign back in. How do I stop this from happening?
4 Answers
answered on Aug 16, 2022 at 2:48pm
We are also having that same issue, submitting a ticket with RC with hopes they can resolve the issue.
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on Aug 17, 2022 at 8:01am • 0 likes
Hi David,
Looks like you haven't created a case yet. Let me know if you need a help.
answered on Jun 9, 2020 at 1:12pm
We also have the same issue. It is really frustrating.
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answered on Aug 28, 2019 at 1:40pm
I have same issue.... getting tired of it... when I called ringcentral they suggested restarting router. but that did not help
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answered on Jul 29, 2020 at 8:43pm
Hi Rhys Gulwell,
I would suggest that you open a case so that we can help you investigate this further.
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