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Announcement-only extension - How to create a generic user account that can be shared or assigning this phone to multiple users

Tags: extension

Mar 23, 2020 at 9:19am • 1 replies • 0 likes

sai-lingamneni

We are new to RC, we are trying to setup a phone number for announcements. This will be used by employees to call and find out the latest info about a company location.

I need a few individuals access to this phone number so they can update the announcement as often as they need.

i either need a generic account that can be shared by others (no validation emails etc) or a way to add multiple people to this phone.

1 Answer

Mary-Community_Moderator answered on Mar 23, 2020 at 10:19am

Hello Sai!

Shared Line must be the feature you need. Please check the link below if it meets the requirements.

https://support.ringcentral.com/s/article/5927?language=en_US

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