question

andres-hincapie avatar image
andres-hincapie asked andres-hincapie commented

Is there any way to increase the simultaneus ring menbers in a call Queue?

call queues
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2 Answers

Chuck Fuscone avatar image
Chuck Fuscone answered
No need for more that what is allowed.  Call queue's are designed to help manage call flow and deliver calls in a controlled fashion.  You should look at hot the flow is being handled.  I am sure some adjustments could be made to make things more efficient

Chuck
Certified RC consultant
Chuck@yoritguy.com
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jenn-community-moderator avatar image
jenn-community-moderator answered andres-hincapie commented
Hello Andres!

Yes, we can request for that, we can max it up to 25 members each call queues.
Please create a case in here.



Thanks! 
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andres-hincapie avatar image andres-hincapie commented ·
Thank you Jenn! I called Customer service
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