question

Dilip Kunder avatar image
Dilip Kunder asked Khadhar Koneti answered

Can Fax apis configure for retries or resend

I am new to ringCentral.

Was exploring Fax apis and that lead a curious question in my mind:

When I send fax with fax api and if fax is not received by the end system what are the way I can resend the same fax? The api doesn't seems to be configurable.

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Anirban avatar image
Anirban answered

To resend a fax, call the fax endpoint with the originalMessageId property

This is already answered, check this link:

https://forums.developers.ringcentral.com/questions/8892/fax-status-how-to-interpret-and-how-to-be-sure-it.html

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Khadhar Koneti avatar image
Khadhar Koneti answered

HI, Below link has good stuff. Please check it once.

https://developers.ringcentral.com/guide/messaging/fax/resending-faxes

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Developer sandbox tools

Using the RingCentral Phone for Desktop, you can dial or receive test calls, send and receive test SMS or Fax messages in your sandbox environment.

Download RingCentral Phone for Desktop:

Tip: switch to the "sandbox mode" before logging in the app:

  • On MacOS: press "fn + command + f2" keys
  • On Windows: press "Ctrl + F2" keys