I'm writing up training material for our office on using the RingCentral mobile app. I know people will ask what the difference is between Message and Text. I can't find any information that explains the difference. Anyone know?
I'm writing up training material for our office on using the RingCentral mobile app. I know people will ask what the difference is between Message and Text. I can't find any information that explains the difference. Anyone know?
So if you use MESSAGE and send something to an external contact....that invites them into Ring Central. Do they see the contents of the message in their unencrypted email before they join or do they join ring central and then view it. If that is true then MESSAGE is a more secure and potentially hipaa compliant vehicle for messaging external contacts, because they are brought INTO the ring central network first
Hi @Andrew Barbash, when you send a message to an external contact, they will not receive anything. You need to click "Resend invite" for them to get an email for creating a free account. See sample screenshots below.
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