Switch off RC this call is being recorded message
Nov 2, 2020 at 11:08am • 2 replies • 0 likes
Mark Perkins
Hi there, does anyone know if you can switch off the RC message informing the caller that the call will be recorded? In our own message we inform our callers that the call is being recorded.
2 Answers
answered on Apr 19, 2021 at 11:11am
you can record one second of silence as the recording. Then it will appear as if the prompt is not being played.
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answered on Nov 5, 2020 at 8:02am
Hello @Mark Perkins, we don't have features that mute the announcement for the call recording. However, you can do a workaround. You can customize the announcement, such as an advertisement for your company slogan or any other greeting you may. You can also share your idea HERE. Thank you!
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