News & Announcements User Community Developer Community

Welcome to the RingCentral Community

Please note the community is currently under maintenance and is read-only.

Search
Make sure to review our Terms of Use and Community Guidelines.
  Please note the community is currently under maintenance and is read-only.
Home » Developers
Purpose of webhook expiration
Tags: rest api
Feb 26, 2020 at 6:43am   •   1 replies  •  0 likes
Raymond Camden

This is a somewhat broad question, but why do webhooks expire? Is there some security aspect for this?

Also, the docs here (https://developers.ringcentral.com/guide/notifications/manual/webhooks ) are a bit unclear. Under the "Create Webhook Renewal Event Filter" section, is it saying that we can create a webhook both for some random thing AS WELL AS the renewal event? So if I want a webhook for X, I really need two webhooks, one for X, and one to listen for when it expires so I can renew it. That feels like a burden for the developer. I've never seen (although it surely doesn't mean it doesn't exist) a webhook that acts in this manner and unless there is a real good reason for it, I'd love to see the option to specify that a webhook doesn't expire.

1 Answer
answered on Feb 26, 2020 at 7:51am  

First of all, when subscribe for a webhook notification, you can set the expireIns param to 630720000 seconds (which is 20 years) so it's kinda never expires.

If a webhook expired (Suspended status), you can use the webhooks renew API to renew it instead of resubscribing a new webhook subscription. Remember that the max numbers of subscription is 20 per account.

You don't need 2 webhooks X and Y to listen for an event when a subscription expires. Instead, when you set the expireIns param, you should remember that your webhook will expire after XXX secs, then either you can implement a timer to renew it, or periodically check the status of your webhook subscription (using the subscription id returned when you subscribe) to renew it if the status is "Suspended"

Lastly, why webhook expires? It is not a must feature by "standard", but it's really up to the services and service providers to secure and manage their resources. We do not want to keep sending out POST requests to services that could be no longer up and running or interested in receiving data.

So just simply set the expireIns to control your webhook subscription life time.


 0



A new Community is coming to RingCentral!

Posts are currently read-only as we transition into our new platform.

We thank you for your patience
during this downtime.

Try Workflow Builder

Did you know you can easily automate tasks like responding to SMS, team messages, and more? Plus it's included with RingCentral Video and RingEX plans!

Try RingCentral Workflow Builder

PRODUCTS
RingEX
Message
Video
Phone
OPEN ECOSYSTEM
Developer Platform
APIs
Integrated Apps
App Gallery
Developer support
Games and rewards

RESOURCES
Resource center
Blog
Product Releases
Accessibility
QUICK LINKS
App Download
RingCentral App login
Admin Portal Login
Contact Sales
© 1999-2024 RingCentral, Inc. All rights reserved. Legal Privacy Notice Site Map Contact Us