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Question

Auth with multiple instances

  • December 15, 2025
  • 1 reply
  • 7 views

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Our RingCentral has our parent org added to be able to switch to it and manage it, along with some of our sister orgs’ instances -- to configure App Connect it states a Super Admin is needed. Would the parent org be able to do this configuration and have the config sync down to all of the sub-accounts it can switch to?

1 reply

Embbnux
Employee
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  • Employee
  • December 16, 2025

Hi ​@chrismorgan Currently App Connect doesn’t support account federation now. It requires every sub account’s admin user to setup.
But it is great point to support account federation in admin settings. I will discuss with team about this.