Question

RingCentral AppConnect Timeout

Forum|Forum|9 months ago
February 21, 2025
1 reply
45 views

AHParamount
New Participant

Since last Thursday we have been getting errors after calls that the RingCentral App Connect Extension has timed out while trying to post a log to Bullhorn. I’ve tried closing/reopening as well as completely logging the account out and repairing it to our ATS Bullhorn. This hasn’t fixed any issues and has lead to calls not post automatically.

+3

ByrneReese
Product Manager
Forum|Forum|9 months ago
February 21, 2025

@AHParamount Check to see what version of App Connect you are using, and check for updates in the App Connect community (where I have moved this question to). I think you will find a lot of recent updates there that will be help.

In short: we have made lots of improvements and for most people on the lastest version, these types of errors are less frequent. We have a lot more to do, and won’t rest until Bullhorn performs equally to the other CRMs enabled by App Connect.

Like

Sign up

Login with SSO

Login to the community

Login with SSO

Scanning file for viruses.

This file cannot be downloaded