Seamless Integration for Enhanced Efficiency
Loyally, founded in 2016 and based in the Netherlands, provides CTI solutions to customers worldwide, collaborating with top-tier telephony, CRM, ticketing, WFM, and financial system providers. This new CTI for RingCentral's App Connect and Freshdesk marks a significant milestone in Loyally's long-standing relationship with RingCentral.
This integration offers a smooth and effortless experience between RingEX and Freshdesk, empowering agents to work efficiently with both tools as if they were one. Users will have access to all features of both RingEX and Freshdesk, benefiting from RingCentral's continuous innovation.
Availability and Pricing
The RingCentral App Connect integration with Freshdesk is available now to all App Connect users. To get started reach out to info@loyally.eu and we will get you up and running in no time.
To help you get familiar with all its features, a four-week trial period for one license is available.
The CTI is priced at $12.00 per seat per month, based on concurrent seats.