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RingEX App Connect now supports Freshdesk!

  • June 12, 2025
  • 1 reply
  • 24 views

  • Participating Frequently
  • 6 replies

Seamless Integration for Enhanced Efficiency

Loyally, founded in 2016 and based in the Netherlands, provides CTI solutions to customers worldwide, collaborating with top-tier telephony, CRM, ticketing, WFM, and financial system providers. This new CTI for RingCentral's App Connect and Freshdesk marks a significant milestone in Loyally's long-standing relationship with RingCentral.

This integration offers a smooth and effortless experience between RingEX and Freshdesk, empowering agents to work efficiently with both tools as if they were one. Users will have access to all features of both RingEX and Freshdesk, benefiting from RingCentral's continuous innovation.

Availability and Pricing

The RingCentral App Connect integration with Freshdesk is available now to all App Connect users. To get started reach out to info@loyally.eu and we will get you up and running in no time.

To help you get familiar with all its features, a four-week trial period for one license is available.

The CTI is priced at $12.00 per seat per month, based on concurrent seats.

1 reply

ByrneReese
Community Manager
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  • Product Manager
  • 349 replies
  • June 12, 2025

@Jeroen Wonderful wonderful news! Thank you so much for being part of the App Connect developer family. 


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