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Trouble logging SMS messages

  • November 12, 2024
  • 1 reply
  • 18 views

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I am having issues with the ring chrome extension. When I am using the text feature I have it on automatic log to log all of text messages. For some reason when people are responding to me via text the messages only show up in the actual ring app, not the extension. And when it is logging my text messages it only logs the ones I send not the ones I receive.

1 reply

ByrneReese
Community Manager
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  • Product Manager
  • 247 replies
  • November 13, 2024

@Jamila Thank you for reaching out to us. Can you tell us what CRM you are using App Connect to integrate with?


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