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Version 1.0.9 - enhanced call pop, team messaging and call history filters

  • September 27, 2024
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Version 1.0.9 - enhanced call pop, team messaging and call history filters
ByrneReese
Community Manager
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We are happy to announce version 1.0.9 of the Unified CRM extension which contains the following new features:

Infinite Scroll in Call History

To help users who need to go back in time to log past calls, one’s call history now has a “Load more” feature that lets you scroll and scroll and scroll back in time to find past phone calls. 

Searchable Call History

The call history page now includes a search bar with filters. Easily find the call records you’re looking for by filtering through various criteria, making your call management more efficient and streamlined.

Enhanced Contact Pop Settings

Contact pop settings now support both inbound and outbound calls, offering customizable triggers to suit your specific business needs. Personalize how and when contact information appears, ensuring you have the right details at your fingertips.

Team Messaging Integration

Seamlessly integrated support for RingCentral team messaging. This new feature allows you to streamline your communications by bringing your team messaging capabilities directly into the CRM, improving team collaboration and productivity.


We continue to respond to customer feedback, working to make the Unified CRM extension work the way our users need it to. 

 

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