Here on the Community Team, we’ve collected some Knowledge Base articles that might come in handy if you’re troubleshooting or looking for Fax related information.
Based on Technical Support Team's Data, these are the top customer issues for Fax:
- Unable to Receive Fax
- Unable to Send Fax
- Partially Received/Sent Fax
The KB Article Resolve Partially Received/Sent Fax Issues on the RingCentral Account can help anyone troubleshoot. This article contains related KB articles for other issues that were not mentioned above.
Fax via Email
If you are using your email to send a fax, check the KB article link below to troubleshoot issues being unable to send.
https://support.ringcentral.com/article/Fax-via-Email-Unable-to-send-faxes.html
Fax in RingCentral App
The RingCentral app is the most convenient way of handling your faxes since you can access them anytime and anywhere through your desktop and mobile.
The Support link below will help you get started with your Fax Service in the app, including handling failed faxes.
https://support.ringcentral.com/get-started/fax.html
Cancellation
You may also cancel your subscription without the need to call the CER Team. Check the link below for all the details.
