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Option for callers to opt out of being recorded?

Tags: call recordings, call recording, call recording

Aug 26, 2021 at 7:23am • 1 replies • 0 likes

Blake Henke

Good afternoon, we would like to continue recording our incoming calls, but we also want to give our customers the option to opt out of being recorded while still connecting the call. Is this possible to setup in the admin console?

Anirban on Sep 3, 2021 at 1:55pm • 0 likes

I guess if automatic call recording is enable, this feature is not there to stop, pause or opt out..

The feature is requested here https://ideas.ringcentral.com/ideas/CUSTCOM-I-292

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