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How many external numbers can I forward calls from an Extension?

Tags: call forwarding

Dec 23, 2021 at 11:36am • 1 replies • 0 likes

Scott Portis

From an extension, in the Call Forwarding and Voicemail | Work Hours rules, I am attempting to forward a call to multiple external "Numbers" (not "Coworkers"). I have it set to "Ring all at once" and have 5 numbers listed. These numbers are cell phones.

The recipients report that only two of them are getting the calls forwarded to them. 3 are not getting calls at all. Is there a limit set to external numbers to receive forwarded calls from a single extension? If so, what is that limit. Is this documented anywhere?

Mary-Community_Moderator on Dec 23, 2021 at 12:12pm • 0 likes

Hi @Scott Portis Let me confirm this to the Product Team, and I will get back to you.

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