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Question

2nd call going right to vm if i am already on an active call - desktop app

  • July 7, 2022
  • 1 reply
  • 327 views

i'd like the option to put active call on hold and answer incoming - is this a setting option that i just cannot find? please help!

1 reply

Mary-Community_Moderator
Community Manager
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Hi Erin, is this a direct call to your extension or from the call queue as a member?