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Duplicate IP Address Warning

Tags: ip phone

May 15, 2023 at 10:11am • 1 replies • 0 likes

Kelly Manchester

Has anyone else seen a warning indicator for a Duplicate IP on their Polycom phone? I've cleared the warning indicator a few times but it does not fix the underlying issue.

Mary-Community_Moderator on May 15, 2023 at 11:46am • 0 likes

Hi @Kelly Manchester, A Poly phone sends an ARP (Address Resolution Protocol) with its own IP to find out if anyone else has this IP. If it gets a reply it will show this message.

Please submit a ticket to Tech Support so that someone can help you check this.

https://support.ringcentral.com/new-case.html

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