Welcome to the RingCentral Community

Make sure to review our Terms of Use and Community Guidelines.

Please note the community is currently under maintenance and is read-only.

Home » Users

Merging calls

Tags: conferencing

May 18, 2023 at 10:15am • 1 replies • 0 likes

Dom Trujillo

While RingCentral Desktop shows I successfully MERGED two calls to do a conference call, the 1st person I called before I added the 2nd person isn't on the conference call after I merged the two calls.

Mary-Community_Moderator on May 19, 2023 at 7:37am • 0 likes

Hi @Dom Trujillo, did you confirm to the first person if they didn't disconnect the call?

A new Community is coming to RingCentral!

Posts are currently read-only as we transition into our new platform.

We thank you for your patience
during this downtime.

Try Workflow Builder

Did you know you can easily automate tasks like responding to SMS, team messages, and more? Plus it's included with RingCentral Video and RingEX plans!

Try RingCentral Workflow Builder

PRODUCTS
RingEX
Message
Video
Phone

OPEN ECOSYSTEM
Developer Platform
APIs
Integrated Apps
App Gallery
Developer support
Games and rewards

RESOURCES
Resource center
Blog
Product Releases
Accessibility

QUICK LINKS
App Download
RingCentral App login
Admin Portal Login
Contact Sales